Privacy Policy

Your information is given with your expressed consent. We do not ever share your information 
with anybody within OA or externally. Your information, should you wish to share it, is entirely confidential.

1. Information We Collect

We may collect the following types of information:

a. Personal Information (Provided by You)

  • Name or nickname
  • Email address
  • Phone number (optional)
  • Account login details
  • Voluntary personal notes or reflections submitted through our platform
  • Any personal information you choose to share with us

b. Sensitive Personal Information (Voluntary)

We may collect health-related information if you voluntarily share it, including:

  • Eating habits
  • Emotional or behavioural patterns related to eating
  • Weight-related challenges or goals

You are never required to disclose sensitive personal information to access our general community resources.

c. Website & Technical Data

  • IP address
  • Browser type and device information
  • Usage and analytics data (e.g., pages visited, time spent on site)
    We collect this to improve website performance and user experience.

2. How We Use Your Information

We may use your information to:

  • Provide access to our support programs and community tools
  • Communicate with you (resources, encouragement, updates, admin messages)
  • Improve our services and user experience
  • Maintain safety and integrity of our community
  • Comply with legislation and protect against misuse
  • We do not sell your data.

3. Sharing of Information

We may share information only under the following circumstances:

  • With trusted service providers (e.g., secure hosting, email platforms)
  • If required by law, regulation, or legal request
  • If necessary to protect the safety of our users or our platform

We do not share your personal information with advertisers or third-party marketers.

4. Data Storage & Security

We use reasonable administrative, technical, and physical safeguards to protect your information from loss, misuse, or unauthorised access.

However, no online system is 100% secure. You acknowledge that you share information at your own discretion and risk.

5. Community Confidentiality

We encourage mutual respect and privacy in our community spaces.

While we do our best to promote anonymity and confidentiality, we cannot guarantee the actions of other users.

Please avoid sharing information that you are not comfortable making public within a group-support environment.

6. Your Rights

Depending on your region, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for data use
  • Request a copy of your data

To exercise your rights, contact us at: [email protected]

7. Cookies & Tracking

We may use cookies and analytics tools

  • Maintain login sessions
  • Analyse traffic and usage trends
  • Improve user experience

You can modify cookie settings in your browser at any time.

8. Third-Party Links

Our website may contain links to third-party resources. We are not responsible for the privacy practices or content of external sites.

9. Children’s Privacy

Our services are intended for individuals aged 18 and older.
We do not knowingly collect information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a new effective date.

11. Contact Us

For questions, concerns, or privacy requests, please email: [email protected]